HarryAdney Web Design

HarryAdney Web Design customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Our contact details.

Telephone: 07866924819

Email:support@harryadney.design

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names and contact details.
Addresses
Date of birth
Website user information (including user journeys and cookie tracking)

We collect or use the following information for the operation of customer accounts and guarantees:

Names and contact details.
Addresses
Account information, including registration details.
Information used for security purposes.
Marketing preferences

We collect or use the following information for service updates or marketing purposes:

Names and contact details.
Marketing preferences
Website and app user journey information
Email address.

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent
Contract
Legitimate interest:
- We need to register some personal information of my clients in order to register domain names on their behalf. This helps to stop fraudulently transferring my client's registered domains to third parties.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Consent
Contract
Legitimate interest:
- We use the information to provide personalised communications and services to our clients and prospective clients.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent
Contract
Legitimate interest:
- We use our clients' information to keep them up to date with new services, upgrades and updates to their websites and our new services.
- We use the information to provide access to our referral system which provides financial rewards for promoting our services.

Where we get personal information from

People directly
Publicly available sources

How long we keep information.

As required by law, the Company shall not retain any personal data for any longer than is necessary in light of the purpose(s) for which that data is collected, held, and processed.

Different types of personal data, used for different purposes, will necessarily be retained for different periods (and its retention periodically reviewed), as set out below.

Type of Data	Specific Data	Purpose	Review Period	Retention Period
Contact Details	Client's Full name, Organisation's Name, Physical Address, Email Address, Phone Numbers, Social Media handles	To conduct, manage and support ongoing and future projects, client communication, finance and invoicing	2 Years	Indefinite - depending on length of client engagement
Client Hosting Provider Login Details	Username, E-mail Address and Password	To conduct, manage and support ongoing and future projects, client communication, finance and invoicing	2 Years	Indefinite - depending on whether or not the client engages Company's Services
Client Social Media Profile Logins	Username, E-mail Address and Password	To support and maintain managed digital marketing and user accounts	2 Years	Indefinite - depending on whether or not the client engages Company's Services
Client E-mail Service Login Details	Username, E-mail Address and Password	To conduct, manage and support ongoing and future projects, client communication, finance and invoicing	2 Years	Indefinite - depending on whether or not the client engages Company's Services
Digital Media	Client provided images, videos and synchronised audio	To conduct, manage and support ongoing and future projects, client communication, finance and invoicing	2 Years	Indefinite - depending on whether or not the client engages Company's Services

Who we share information with

Data processors

Krystal Hosting Ltd

This data processor does the following activities for us: Provides website hosting and domain name registration services on our behalf.

Other organisations

GoCardless: our payment processor
FaceBook, Instagram, LinkedIn, X: Management of client social media accounts
Publicly on our website, social media or other marketing and information media (where appropriate and only with your free consent.)

Your data protection rights.

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification- You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure- You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing- You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.

You do not usually need to pay a fee to exercise your rights. If you do make a request, we will respond within one calendar month.
Data protection rights requests can be made by contacting us using our contact page.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address:

Information Commissioner"s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Privacy Policy